/* =========================================================
   ПОДДЕРЖКА — ОБРАЩЕНИЯ ИГРОКОВ
   Файл общий для публичной части и AdminCP: переписка
   выглядит одинаково и у игрока, и у администратора.
   ========================================================= */

.support-card {
    color: #d8d8d8;
}

.support-alert {
    margin: 0 0 1rem;
    padding: 0.7rem 0.9rem;
    border: 1px solid #2e2e32;
    background: #101012;
    font-size: 0.9rem;
}

.support-alert--error {
    border-color: #6e2020;
    color: #ff9c9c;
    background: #1c0f0f;
}

.support-alert--success {
    border-color: #2f5d2f;
    color: #a9e6a9;
    background: #0f1a0f;
}

.support-note {
    margin: 1.2rem 0 0;
    padding: 0.7rem 0.9rem;
    border-left: 2px solid #c9a227;
    background: #101012;
    color: #8a8a8a;
    font-size: 0.88rem;
    line-height: 1.5;
}

/* =========================================================
   НОВОЕ ОБРАЩЕНИЕ
   ========================================================= */

.support-new {
    margin: 1.2rem 0 1.6rem;
    border: 1px solid #2e2e32;
    background: #0e0e10;
}

.support-new__summary {
    padding: 0.8rem 1rem;
    cursor: pointer;
    color: #e8c34a;
    font-weight: 700;
    letter-spacing: 0.04em;
    list-style: none;
}

.support-new__summary::-webkit-details-marker {
    display: none;
}

.support-new__summary::before {
    content: "+";
    display: inline-block;
    width: 1rem;
    color: #8a8a8a;
}

.support-new[open] .support-new__summary::before {
    content: "−";
}

.support-form {
    padding: 0 1rem 1.1rem;
}

.support-field {
    margin-bottom: 1rem;
}

.support-field__label {
    display: block;
    margin-bottom: 0.35rem;
    color: #8a8a8a;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.support-field__input,
.support-field__textarea {
    display: block;
    width: 100%;
    padding: 0.6rem 0.7rem;
    color: #d8d8d8;
    background: #080808;
    border: 1px solid #2e2e32;
    border-radius: 0;
    font-family: inherit;
    font-size: 0.92rem;
    line-height: 1.5;
}

.support-field__input:focus,
.support-field__textarea:focus {
    outline: none;
    border-color: #c9a227;
}

.support-field__textarea {
    resize: vertical;
    min-height: 7rem;
}

.support-field__hint {
    margin: 0.35rem 0 0;
    color: #6f6f6f;
    font-size: 0.76rem;
}

.support-button {
    padding: 0.6rem 1.4rem;
    color: #1a1a1a;
    background: #c9a227;
    border: 1px solid #c9a227;
    font-family: inherit;
    font-size: 0.84rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    cursor: pointer;
}

.support-button:hover {
    background: #e8c34a;
    border-color: #e8c34a;
}

/* =========================================================
   СПИСОК ОБРАЩЕНИЙ
   ========================================================= */

.support-list__title {
    margin: 1.6rem 0 0.7rem;
    color: #c9a227;
    font-size: 0.82rem;
    font-weight: 700;
    letter-spacing: 0.1em;
    text-transform: uppercase;
}

.support-list {
    display: flex;
    flex-direction: column;
    gap: 0.45rem;
}

.support-item {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    padding: 0.75rem 0.9rem;
    color: inherit;
    background: #101012;
    border: 1px solid #242428;
    text-decoration: none;
    transition: background 0.15s ease, border-color 0.15s ease;
}

.support-item:hover {
    color: inherit;
    background: #171719;
    border-color: #3a3a40;
}

.support-item--unread {
    border-color: #c9a227;
}

.support-item__main {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    min-width: 0;
}

.support-item__subject {
    color: #e8c34a;
    font-weight: 700;
}

.support-item__dot {
    display: inline-block;
    width: 0.45rem;
    height: 0.45rem;
    margin-left: 0.4rem;
    background: #7cfc00;
    border-radius: 50%;
    vertical-align: middle;
}

.support-item__last {
    overflow: hidden;
    color: #8a8a8a;
    font-size: 0.84rem;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-item__side {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 0.3rem;
    flex-shrink: 0;
}

.support-item__date {
    color: #6f6f6f;
    font-size: 0.76rem;
    white-space: nowrap;
}

/* =========================================================
   СТАТУСЫ
   ========================================================= */

.support-status {
    display: inline-block;
    padding: 0.15rem 0.45rem;
    border: 1px solid #2e2e32;
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    white-space: nowrap;
}

.support-status--waiting {
    color: #c9a227;
    border-color: #4a3d12;
    background: #1a1608;
}

.support-status--answered {
    color: #7cfc00;
    border-color: #2f5d2f;
    background: #0f1a0f;
}

.support-status--closed {
    color: #8a8a8a;
    border-color: #2e2e32;
    background: #141416;
}

/* =========================================================
   ПЕРЕПИСКА
   ========================================================= */

.support-back {
    color: #c9a227;
    text-decoration: none;
}

.support-back:hover {
    color: #e8c34a;
    text-decoration: underline;
}

.support-ticket__head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 1rem;
    padding-bottom: 0.9rem;
    border-bottom: 1px solid #2a2a2a;
}

.support-ticket__subject {
    margin: 0 0 0.3rem;
    color: #e8c34a;
    font-size: 1.15rem;
}

.support-ticket__meta {
    margin: 0;
    color: #6f6f6f;
    font-size: 0.78rem;
}

.support-thread {
    display: flex;
    flex-direction: column;
    gap: 0.7rem;
    margin-bottom: 1.2rem;
}

.support-message {
    padding: 0.7rem 0.9rem;
    background: #101012;
    border: 1px solid #242428;
}

.support-message--admin {
    background: #0f1a0f;
    border-color: #2f5d2f;
}

.support-message__head {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.35rem;
}

.support-message__author {
    color: #c9a227;
    font-size: 0.76rem;
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
}

.support-message--admin .support-message__author {
    color: #7cfc00;
}

.support-message__time {
    color: #6f6f6f;
    font-size: 0.72rem;
    white-space: nowrap;
}

.support-message__text {
    margin: 0;
    color: #d8d8d8;
    font-size: 0.92rem;
    line-height: 1.55;
    white-space: pre-line;
    overflow-wrap: anywhere;
}

.support-form--reply {
    padding: 0;
}

/* =========================================================
   АДМИНКА
   ========================================================= */

.support-admin-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 1rem;
}

/* Счётчик обращений, ждущих ответа, в навигации AdminCP */
.support-admin-badge {
    display: inline-block;
    margin-left: 0.35rem;
    padding: 0 0.3rem;
    color: #1a1a1a;
    background: #c9a227;
    border-radius: 0.55rem;
    font-size: 0.64rem;
    font-weight: 700;
}

.support-admin-head h1 {
    margin: 0 0 0.25rem;
    font-size: 1.3rem;
}

.support-admin-head p {
    margin: 0;
    color: #8a8a8a;
    font-size: 0.82rem;
}

.support-filters {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    margin-bottom: 1rem;
}

.support-filter {
    padding: 0.4rem 0.8rem;
    color: #8a8a8a;
    background: #101012;
    border: 1px solid #2e2e32;
    font-size: 0.8rem;
    text-decoration: none;
}

.support-filter:hover {
    color: #e8c34a;
    border-color: #3a3a40;
}

.support-filter--active {
    color: #1a1a1a;
    background: #c9a227;
    border-color: #c9a227;
}

.support-admin-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.86rem;
}

.support-admin-table th {
    padding: 0.55rem 0.6rem;
    color: #8a8a8a;
    border-bottom: 1px solid #2a2a2a;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-align: left;
    text-transform: uppercase;
}

.support-admin-table td {
    padding: 0.6rem;
    border-bottom: 1px solid #1e1e22;
    vertical-align: middle;
}

.support-admin-table tbody tr:hover {
    background: #171719;
}

.support-admin-table a {
    color: #e8c34a;
    text-decoration: none;
}

.support-admin-table a:hover {
    text-decoration: underline;
}

.support-admin-player {
    color: #d8d8d8;
    font-weight: 700;
}

.support-admin-login {
    display: block;
    color: #6f6f6f;
    font-size: 0.74rem;
}

.support-admin-date {
    color: #8a8a8a;
    white-space: nowrap;
}

.support-admin-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    margin-top: 1rem;
}

.support-admin-form {
    margin-top: 1.2rem;
    padding-top: 1rem;
    border-top: 1px solid #2a2a2a;
}

.support-admin-form h3 {
    margin: 0 0 0.6rem;
    color: #c9a227;
    font-size: 0.82rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

/* =========================================================
   ТЕЛЕФОН
   ========================================================= */

@media (max-width: 640px) {

    .support-item {
        flex-direction: column;
        gap: 0.45rem;
    }

    .support-item__side {
        flex-direction: row;
        align-items: center;
        gap: 0.6rem;
    }

    .support-ticket__head {
        flex-direction: column;
        gap: 0.5rem;
    }

    .support-admin-table {
        font-size: 0.78rem;
    }

    .support-admin-table th,
    .support-admin-table td {
        padding: 0.45rem 0.35rem;
    }
}